AUDITING YOUR CUSTOMER SERVICE LEPPARD, J.W. MOLYNEUX, L. (BOTH OF CRANFIELD UNIVERSITY).  Discount Books and Book Discounts

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AUDITING YOUR CUSTOMER SERVICE   LEPPARD, J.W. MOLYNEUX, L. (BOTH OF CRANFIELD UNIVERSITY).

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Book Title: AUDITING YOUR CUSTOMER SERVICE

 

Author: LEPPARD, J.W. MOLYNEUX, L. (BOTH OF CRANFIELD UNIVERSITY).

Publisher: THOMSON LEARNING
 

This text leads the reader through the strategies, techniques, problems and solutions that are involved in achieving good customer service, and shows how to implement and sustain new strategies..

 

Guide Price: GBP18.26

Expected Discount: Discounted by 13%

 
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